Contact

Contact us

Do you have questions about our products, need advice on the right toys for your child, or need help with your order? We're happy to help!

📧 Email

info@byminsa.com
Available: Monday to Friday from 9:00 AM to 5:00 PM

🕒 Opening hours

Online ordering: available 24/7
Customer Service:
Monday - Friday: 9:00 - 17:00
Weekend: Closed

📦 Shipping & Returns

Shipping time: 1-2 business days
Free Shipping: Always free shipping!
International Delivery: We ship worldwide
Return period: 14 days to reconsider

🌍 International Shipping

Europe: 3-5 business days
United States & Canada: 5-10 business days
Australia & Asia: 7-14 business days
Other countries: 10-21 working days
All shipping costs are on us!

❓ Frequently Asked Questions

Are your products safe for small children?
Yes, all our products meet international safety standards and are suitable for the indicated age group.

Do you really ship worldwide?
Yes, we ship to all countries worldwide with free shipping.

Can I return products?
Yes, you have a 14-day reflection period from receipt, even with international orders.

🏢 Company details

By Minsa
Chamber of Commerce number: 75123525
VAT number: NL0024334002B50